Refund Policy

1. Free Trial

Next Move offers a usage-based free trial of up to 3 LinkedIn posts at no charge. No payment is required during the trial period, and no refunds are applicable to the free tier.

2. Subscription Payments

All subscription fees, whether monthly or annual, are charged in advance and are generally non-refundable once a billing period has begun.

3. Exceptions: Refund Eligibility

We will consider refund requests on a case-by-case basis in the following circumstances:

• You were charged in error or as a result of a technical issue on our end.
• You have not used the Service during the billing period in question and contact us within 7 days of the charge.
• Your annual subscription was renewed and you contact us within 7 days of the renewal date requesting cancellation.

4. How to Request a Refund

To request a refund, email [email protected] with the subject line "Refund Request" and include your account email and a brief description of the reason. We will review your request and respond within 5 business days.

5. Cancellation vs. Refund

Cancelling your subscription stops future charges but does not automatically trigger a refund for the current billing period. If you believe you are entitled to a refund under Section 3, please submit a request as described above.

6. Payment Processing

All payments are processed by Paddle. Paddle acts as the merchant of record and may handle refund processing on our behalf in accordance with their policies.

7. Contact

For any billing or refund questions, contact us at: [email protected]